PRIVACY POLICY_ENGL

Directive last revised: 20. January 2022

Introduction

Welcome and thank you for your interest in our Website. We (“we”, “our”, or “us”) care deeply about the privacy of its visitors and users (collectively, “Users”, “client”, “customer”, “you”, or “your”). To that end, this Privacy Policy (“Privacy Policy”) describes how we collect, use, and share your Personal Information, as well as an explanation of the data rights you may have in that Personal Information. This Privacy Policy applies to all users of our website (including and any of its subdomains, the “Website”), mobile applications (“Mobile Apps”), and related services (collectively, the “Services”). This Privacy Policy is not intended to override the terms of any contract you have with us, nor any rights you may have under other applicable data privacy laws.

Our company is hosted on the Wix.com Ltd. platform. Wix.com Ltd. provides us with the online platform that allows us to sell our services to you. Wix.com Ltd. is based in Israel, which is considered by the European Commission to be offering an adequate level of protection for the Personal Information of EU Member State residents. Users’ Personal Information may be stored in data centers located in the United States of America, Ireland, Japan and Israel, and other jurisdictions as necessary for the proper delivery of their Services and/or as may be required by law. Wix.com Ltd. participates in, and has certified its compliance with, the EU-U.S. Privacy Shield Framework and the Swiss-U.S. Privacy Shield Framework. To learn more about the Privacy Policy and Privacy Shield principles of Wix.com Ltd., visit https://de.wix.com/about/privacy.

When you register and hire us for our services, our privacy policy explains the practices regarding the collection, use, and disclosure of your information through your use of our agency services, as well as through your use of our digital assets (the "Services") when you access the Services through your device.

Prior to accessing or using our Services, please read this policy and make sure you fully understand our practices in relation to your Personal Information. If you read and fully understand this Privacy Policy, and remain opposed to our practices, you must refrain from registration for our services i.e. from hiring us, and immediately leave and discontinue all use of any of our Services. By registration i.e. hiring us and using our services, you accept the terms of this Privacy Policy. Further use of the services constitutes your acceptance of this Privacy Policy and all changes to it. If you have any questions or concerns regarding this policy, please contact us.

You have voluntarily provided us with personal data and we process this data on the basis of your consent. This Privacy Policy covers the following:

What personal information do we collect
How do we collect such personal information
Why do we collect such personal information
How we use such personal information
How we share your personal information
Where do we store your personal information
Data retention
Security
Third-Party websites
Updates and interpretation
Questions and complaints

What personal information do we collect?

We receive, collect and store any information you enter on our website or provide us in any other way. Below is an overview of the information we can collect:

Unidentified and unidentifiable information that you provide during the registration process or that is collected through the use of our services (“non-personal data“). Non-personal data does not allow any conclusions to be drawn about who collected it. Non-personal information that we collect consists primarily of technical and aggregate usage information.

Individually identifiable information, i.e. all those through which you can be identified or could be identified with reasonable effort (“personal data“). The personal information we collect through our services may include information that is necessary to conclude a legally valid contract with you or to fulfill the contract and/or to carry out pre-contractual measures, as well as information that is requested from time to time, such as Name/Company, Job/Job title, Date of birth, Company registration number, Contact person, Business address and other addresses of the Client/Customer, Contact details (Phone number, Fax number, E-Mail-address, etc.), Bank details, Credit card details, Order data (Date of registration for our web services), UID number, Customer service inquiries, IP addresses, and more. We may use software tools to measure and collect session information, including page response times, length of visits to certain pages, page interaction information, and methods used to browse away from the page. If we combine personal data with non-personal data, we will treat these as personal data as long as they exist in combination. Your personal information will be used for the specific reasons stated in this Privacy Policy.

How do we collect such personal information?

Below are the main methods we use to collect data:

We collect data when you use our services. So when you visit our digital assets and use our services, we can receive, collect and store the usage, sessions and related information.

We collect data that you provide to us yourself, for example when you contact us directly via a communication channel (e.g. the Webshop, the contact form set up on our website concerning our offered services, an e-mail with a comment or feedback).

We may collect data from third party sources as described below.

We collect data that you make available to us when you register for our services via a third party provider such as Facebook or Google.

Why do we collect such personal information?

We collect such Non-personal and Personal Information for the following purposes:

To provide and operate the Services;

To serve and support our clients/customers;

For our own advertising purposes, as well as for the purpose of referring to the existing or previous business relationship with the client/customer (reference note);

To provide our Users with ongoing customer assistance and technical support;

To be able to contact our Visitors and Users with general or personalized service-related notices and promotional messages;

To analyze our performance and marketing activities;

To create aggregated statistical data and other aggregated and/or inferred Non-personal Information, which we or our business partners may use to provide and improve our respective services;

To provide you with professional assistance, only upon your request;

To comply with any applicable laws and regulations;

To provide you with updates, news, promotional materials and other information related to our services. In the case of promotional emails, you can decide for yourself whether you want to continue receiving them. If not, just click the unsubscribe link in those emails.

How we use such personal information?

We use your Personal Information solely for the purposes set out in this Privacy Policy and solely when obvious that:

Our use of your Personal Information is necessary to perform a contract or to take steps to enter into a contract with you (e.g. to provide you with our customer assistance and technical support);

Our use of your Personal Information is necessary to comply with a relevant legal or regulatory obligation that we have, or

Our use of your Personal Information is necessary to support legitimate interests and business purposes (for example, to maintain and improve our Services by identifying technical issues), provided it is conducted in a way that is proportionate and that respects your privacy rights.

If you are EU resident, you can:

Request a confirmation, if Personal Information (if any) pertaining to you is processed, and get access to the Personal Information that is stored with us, as well as certain additional information (if any);

Receive a copy of the Personal Information that you have stored with us, in a structured, commonly used and machine-readable format;

Request us to make corrections to the Personal Information that is stored with us;

Request deletion of the Personal Information pertaining to you;

Object processing of the Personal Information pertaining to you;

Restrict processing of the Personal Information pertaining to you, or

File a complaint with your local supervisory authority for data protection at any time; however we recommend that you contact us first so we can try to resolve it.

These rights apply to the extent that processing is reasonably necessary to comply with our legal obligations, to enforce our agreements and/or protect our legitimate interests. If you have any questions about our collection, use or disclosure of Personal Information, please contact us – our details are set out at the end of this Privacy Policy.

In the course of providing the services, we can transfer data across borders to affiliated companies or other third parties and from your country/legal system to other countries/legal systems worldwide. By using the services, you consent to the transfer of your data outside of the EEA.

If you are located in the European Economic Area (EEA), when we will transfer your Personal Information to the United States or anywhere outside Europe, we will make sure that (i) there is a level of protection deemed adequate by the European Commission or (ii) that the relevant Model Standard Contractual Clauses are in place.

The Controlling of the Users’ Personal Information shall take place within the territory of the European Union, or a third country, territory or one or more specified sectors within that third country of which the European Commission has decided that it ensures an adequate level of protection and such controlling and transfer will be in accordance to the Data Protection Authority (“DPA"). Any transfer to and Controlling in a third country outside the European Union that does not ensure an adequate level of protection according to the European Commission, shall be undertaken in accordance with the Standard Contractual Clauses (2010/87/EU) set out in Annex 1 of the DPA. For the sake of clarity, “Controlling” should be understood as per the definition provided in the DPA.

Additional information for California residents

If you are a California resident using the Services, the California Consumer Privacy Act (“CCPA”) may provide you the right to request access to and deletion of your Personal Information.

In order to exercise the right to request access to and deletion of your Personal Information, please see our contact details, set out at the end of this Privacy Policy. We do not discriminate based on the exercise of any privacy rights that you might have.

We do not sell user Personal Information to third parties for the intents and purposes of the CCPA.

How we share your personal information?

We can pass on your data to our service providers in order to operate our services (e.g. storage of data via third party hosting services, provision of technical support, etc.).

We may also disclose your information in the following circumstances: (i) to investigate, uncover, prevent or take action against illegal activities or other misconduct; (ii) to establish or exercise our rights of defense; (iii) to protect our rights, property, or personal safety, and the safety of our users or the public; (iv) in the event of a change of control at our company or at one of our affiliated companies (by way of a merger, acquisition or purchase (essentially) of all assets, etc.); (v) to collect, hold and / or manage your data using authorized third-party providers (e.g. cloud service providers), insofar as this is appropriate for business purposes; (vi) to work with third parties to improve your user experience. To avoid misunderstandings, we would like to point out that we can transmit or pass on or otherwise use non-personal data to third parties at our own discretion.

Use of cookies and other third-party technologies

When you visit or access our services, we authorize third parties to use web beacons, cookies, pixel tags, scripts and other technologies and analysis services (“tracking technologies“). These tracking technologies can enable third parties to automatically collect your data in order to improve the navigation experience on our digital assets, to optimize their performance and to ensure a tailor-made user experience, as well as for security and fraud prevention purposes.

We will not pass on your e-mail address or other personal data to advertising companies or advertising networks without your consent.

Web analysis service Google (Google Analytics)

This website uses functions of the web analysis service Google Analytics. The provider is Google Inc., 1600 Amphitheatre Parkway Mountain View, CA94043, USA. We use the "Activation of IP-anonymization" function on this website. As a result, your IP address will be shortened by Google within member states of the European Union or in other contracting states of the Agreement on the European Economic Area before processing / storage. On behalf of the operator of this website, Google will use this information to evaluate your use of the website, to compile reports on website activity, to measure the campaign performance of online advertising for analysis and optimization purposes.

The processed data includes, in particular, online identifiers (including cookie identifiers), Internet protocol addresses, device identifiers, location data, identifiers assigned by the customer and user data (in particular the time and duration of access, selection of certain offers, etc.). You can find more information on handling user data on Google Analytics in Google’s Privacy Policy, available at https://policies.google.com/privacy?hl=de.

You can prevent Google from collecting the data generated by the cookie and relating to your use of the website and from processing this data by downloading and installing the browser plugin available under the following link: https://tools.google.com/dlpage/gaoptout?hl=de

Instructions on how you can also prevent Google from saving data can be found under the following link: https://developers.google.com/analytics/devguides/...

When using Google Analytics, the connection with the web analysis provider is based on order data processing. The transmission of data to the processor is based on an adequacy decision by the European Commission (self-certification Privacy Shield). The data is deleted regularly (currently every 26 months).

Social Media

If Facebook social plugins are used on this website, they are operated by Facebook Inc. (1 Hacker Way, Menlo Park, California 94025, USA). The embeddings can be recognized by the Facebook logo or the terms „Like“, „I like“, „Share“ in the Facebook colors (blue and white). Information on all Facebook plugins is available at the following link: https://developers.facebook.com/docs/plugins/

The plugins are only activated when you click on the corresponding buttons. If these are greyed out, the plugins are inactive. You have the option of activating the plugins every time you visit.

The plugins establish a direct connection between your browser and the Facebook servers. This only takes place after the plugin has been activated. The website operator has no influence whatsoever on the nature and scope of the data that the plugin transmits to the Facebook Inc. server. Information can be found here: https://www.facebook.com/help/186325668085084

The plugin informs Facebook Inc. that you as a user have visited this website. There is a possibility that your IP address will be saved. If you are logged into your Facebook account while visiting this website, the information mentioned will be linked to it.

Where do we store your personal information?

Non-personal information

Please note that our trusted partners and service providers are based around the world. For the purposes outlined in this Privacy Policy, we store and process all non-personal data that we collect in different jurisdictions.

Personal Information

Personal data may be maintained, processed and stored in Austria, the United States, Ireland, South Korea, Taiwan, Israel and to the extent necessary for the proper provision of our services and/or required by law (as further explained below) in other jurisdictions.

Data retention

We may retain your Personal Information for as long as reasonably necessary to comply with our legal obligations, to resolve disputes, prevent fraud and abuse, enforce our agreements and/or protect our legitimate interests.

We can correct, update or delete incorrect or incomplete data at our own discretion at any time. We maintain a data retention policy which we apply to Personal Information in our care.

Security

The Hosting Service for our digital assets provides us with the online platform through which we can offer you our services. Your data can be stored via the data storage, databases and general applications of our hosting provider. The hosting provider stores your data on secure servers behind a firewall and offers secure HTTPS access to most areas of its services.

Regardless of the measures and efforts taken by us and our hosting provider, we cannot and will not guarantee the absolute protection and security of the data that you upload, publish or otherwise pass on to us or others.

For this reason, we would like to ask you to set secure passwords and, if possible, not to provide us or others with confidential information, the disclosure of which, in your opinion, could cause you significant or lasting damage. Since e-mail and instant messaging are not considered secure forms of communication, we also ask you not to pass on any confidential information via any of these communication channels.

Third-Party websites

Our Services may contain links to other websites or services. We are not responsible for such websites’ or services’ privacy practices. We encourage you to be aware when you leave our Services and to read the privacy statements of each and every website and service you visit before providing your Personal Information. This Privacy Policy does not apply to such linked third party websites and services.

Updates and interpretation

We reserve the right to modify this Privacy Policy at any time, so please review it frequently. Changes and clarifications will take effect immediately upon their posting on the website. If we make material changes to this policy, we will notify you here that it has been updated, so that you are aware of what information we collect, how we use it, and under what circumstances, if any, we use and/or disclose it. Any heading, caption or section title contained herein, is provided only for convenience, and in no way defines or explains any section or provision hereof, or legally binds any of us in any way. If you continue to use the services after being notified of changes to our website, this will be considered as your confirmation and consent to the changes to the Privacy Policy and your agreement to be bound by the terms of these changes.

Questions and complaints?

If you have any questions or concerns about our collection, use or disclosure of Personal Information, or if you believe that we have not complied with this Privacy Policy or applicable data protection laws, please contact us – our details are set out at the end of this Privacy Policy.

Contact

If you would like to access, correct, amend or delete any personal information we have about you, you are invited to contact us at or send us mail to:

Name: Mag. Tobin Carlin

Address: Tealartis e.U. c/o Impact Hub Vienna, Lindengasse 56/18-19, A-1070 Vienna

E-mail: tealartis@gmx.at

Your rights in relation to your personal information

In principle, you have the right to information, correction, deletion, restriction of processing, data portability, revocation and objection. If you believe that the processing of your data violates data protection law or that your data protection claims have been violated in any other way, you can complain to the supervisory authority. In Austria this is the data protection authority.

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